The time and location where a retail transaction is completed is the point of sale or point of purchase. The merchant determines the sum owed by the customer at the point of sale, indicates that amount, may schedule an invoice for the customer (which may be a printout of the cash register) and determines the customer's options for payment. It is also the point at which, in return for goods or after the provision of a service, a customer makes a payment to the merchant. The merchant can issue a receipt for the transaction after receiving payment, which is normally printed but may also be dispensed with or sent electronically. The merchant can use multiple devices such as weighing scales, barcode scanners, and cash registers to measure the amount owed by a customer (or the more advanced "POS cash registers", which are sometimes also called "POS systems"). Card swipers, touch screens, and other hardware and software options are accessible for making a payment.
POS comprehension
Points of sale (POSs) are an important priority for marketers because, at these strategic locations, consumers tend to make purchasing decisions on high-margin products or services. Traditionally, as customers leave, companies set up POSs near store exits to increase the rate of impulse purchases. Various POS locations, however, can give retailers more possibilities to micro-market specific categories of products and affect customers at earlier points in the sales funnel.
POS Systems Benefits
By automating the purchase process and controlling critical sales details, electronic POS software systems streamline retail operations. Basic functions include an electronic cash register and software for coordinating daily purchase data gathered. By updating a network of data-capture devices, including card readers and barcode scanners, retailers can boost functionality.
Retailers can track pricing accuracy, inventory changes, gross revenue, and sales patterns, depending on the software features. Using integrated data tracking technology helps retailers catch price or cash flow discrepancies that could result in a loss of revenue or interrupt sales. Point of sale systems that track inventory and purchasing trends can help retailers avoid problems with customer service, such as out-of-stock sales, and customer behavioral purchasing and marketing.
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